ระบบวัดความสุขของพนักงานจากงานที่ได้รับมอบหมายในกระบวนการแบบอไจล์

Abstract

In organizations driven by technology amidst the digital age, most policies in place are agile working policies as they meet the demand of the current day’s work style and are suitable for highly agile organizations that are prepared for changes. However, they require standardized and efficient internal management. Project management tool is one of the tools that support agile work styles of personnel within an organization. It allows a smooth collaboration and means of progress tracking. Furthermore, such organizations prioritize happiness of work. However, project management tools have yet to be suited for managing happiness of work and workload systematically. According to the study, certain departments in the organization found themselves to have many daily staff. Department heads or staff were unable to see the overview, plan, or distribute workload evenly. This study introduced a combination of employee workload and happiness management tool and project management tool to create appropriate workload planning and focus more on workload flexibility or happiness of work in the future strategically. Additionally, this tool helps decrease daily excessive workload and time spent on project management. Furthermore, happiness from each individual in the organization for department head, human resource department, and executive will reduce work stress which increases the happiness of staff within such department and allow a better adaptation to agile working.