Data quality of ERP systems in mobile environment

Abstract

© Springer Science+Business Media Singapore 2016. Data can be regarded as an important asset of the organisation. Valid data at the right time is able to support appropriate decisions of employees from operational through executive level. As a result, there is an effective flow of the working processes across the organisation. Enterprise Resource Planning Systems (ERP Systems) is the core internal application that integrates and optimises business processes. It also establishes the main database to centralise data and information of the enterprise. Recently, the growth of wireless and mobile technology has led ERP system to become more accessible via mobile devices. However, input data from the users might be in different forms since there are various mobile platforms. Consequently, there might be an impact on data quality of the systems and might further provide negative effects for business. This paper, therefore, aims to identify and propose data quality dimensions for mobile ERP systems. This paper has the methodology that primarily focused on the study of literature reviews. Despite a limitation regarding the practical result, this paper contributes a guideline for data quality dimensions that should be considered to utilise the mobile ERP system for business.