คุณภาพชีวิตการทำงานของพยาบาลแผนกผู้ป่วยวิกฤติและแผนกผู้ป่วยกึ่งวิกฤติ โรงพยาบาลเชียงรายประชานุเคราะห์

Abstract

An Independent Study, Quality of Working Life of Nurse at Intensive Care Unit and Sub-Intensive Care Unit Chiang Rai Prachanukroh Hospital, has an objective to investigate factors which had effected to the nurse’s quality of working life of this hospital, and to discover their quality levels as well. The study based on the quality of work life concept of Management System of Quality of Working Life MS-QWL), The Human Capacity Building Institute, The Federation of Thai Industries, which consists of the quality of working life 6 factors; physical, mentality, social relationship, environment, spirituality, and career stability. In this study, data were collected by questionnaires which asked 165 populations of nurse at intensive care unit and sub-intensive care unit chiang rai Prachanukraw hospital. The collected data were analyzed by a statistics; frequency, percentage, mean, T-test and One-way ANOVA, LSD, including using the correlation analysis and multiple regression analysis. The results were found that the nurse at intensive care unit and sub-intensive care unit chiang rai Prachanukroh hospital overall quality of working life in medium level. In terms of factors that affected the working life quality, they ranked mentality, social relationship and spirituality at high level. However, they ranked physical, environment and career stability in moderate level. In terms of factors effected to the nurses’ working life quality at intensive care unit and sub-intensive care unit of this hospital that were classified in personal factors, results showed that factors of age, education, positions, department, salary and period of working all effected to various qualities of working life with statistical significance. After the relationship between the 6 aspects of working life quality; physical, mentality, social relationship, environment, spirituality, and career stability, and the overall image of their work-life quality was analyzed, it was discovered that they related as statistical significantly with the same direction of a medium level. It could be said that if their qualities of working life are more focused, the nurses at intensive care unit and sub-intensive care unit chiang rai Prachanukroh hospital will gain better overall images of their work-life qualities. The multiple regression also shown the positive variation (R = 0.897) and the prediction of their working life quality was at 56.1%, while 43.9% of the respondents was affected by other factors. From the study of statistic significance, it was found that mentality, environment and career stability affected the working quality significantly 0.05 level. The result also showed that spirituality, mentality and career stability were able to predict the working life quality accordingly at β = 0.268, 0.205 and 0.180, which means career stability effected on the working life quality more than mentality and environment.