การพัฒนาแบบวัดสมรรถนะของการจัดการห่วงโซ่อุปทานเชิงสิ่งแวดล้อมสำหรับอุตสาหกรรมคอนกรีตผสมเสร็จในจังหวัดเชียงใหม่

Abstract

This research aims to develop a performance measurement model of green supply chain management for the ready-mixed concrete industry in Chiang Mai. To allow entrepreneurs to evaluate and improve green supply chain management comply with the business goal. The related research survey was the first step to obtain factors related to green supply chain management performance of the ready-mixed concrete industry. Then questionnaires were provided to survey the views of entrepreneurs. The results and various factors were analyzed and developed in partnership with entrepreneurs and experts to create performance measurement by combining the concept of Supply Chain Operations Reference Model: SCOR Model and Green Supply Chain Management: GSCM. The performance measurement index consists of five main factors, including procurement, manufacturing, transportation and distribution, reverse logistics and eco-friendly and sub-index includes 41 factors (16 quantitative factors and 25 qualitative factors). Then the qualitative performance measurement was applied to the 23 plants sample. The results showed that the highest score factor was the factor which was under a main factor of eco-friendly. On the other hand, the lowest score factor was the factor which was under a main factor of procurement. Furthermore, the quantitative and qualitative performance measurements were applied to one factory sample.