การจัดการความเสี่ยงธุรกิจโรงโม่หินของบริษัทคชาธารก่อสร้าง จำกัด จังหวัดแพร่

Abstract

This independent research aimed to study the risk management in the stone quarry business of Kachatarn Construction Limited Company, Phrae province, to identify and assess the risk and determine the risk preventive strategy. In-depth data were collected from interviews with eight people from relevant companies, two partners and customers, and two representatives from the neighboring communities. The research methodology consisted of five steps: Planning and Preparation, Structure and Function Analysis, Risk Analysis, Failure Modes and Effects Analysis (FMEA), and Performance Results and Recommendations. The performance results illustrated the six dimensions of risk: 1) Management, 2) Personnel Management, 3) Finance and Accounting, 4) Environment Affecting the Business, 5) Partners/Customers, and 6) Competition and Marketing. After analyzing the risks using a Pareto diagram, we found that the Finance and Accounting department had the highest risk priority number(RPN) of 100 regarding cost of operation, circumspection, and business liquidity. The Operational Management Department (Personnel Management) had the second-highest RPN due to the shortage of personnel and lack of understanding of operations. The Competition and Marketing department had the third-highest RPN due to the strategy to attract customers and efficient product management. The Environment Affecting the Business had the fourth-highest RPN due to communication issues with surrounding communities and concession application problems. The Management department had the fifth-highest RPN due to the need for more planning. Finally, the Partners/Customers department had the sixth-highest RPN due to parts order and communication problems. The company improved the performance and set the solution and preventive measures, as well as prevented the risk, which would minimize the risk and the impact by increasing the control measures, monitoring and following up the operation to avoid the damage, and setting the short- and long-term planning to be ready for the unexpected circumstances.