ความสุขในการทำงานของพนักงานธนาคารกรุงเทพ จำกัด (มหาชน) เจเนอเรชันเอ็กซ์และเจเนอเรชันวาย ในเขตเชียงราย ภาคเหนือ 1

Abstract

The purposes of this study were to study the level of happiness at work and the factors affecting personnel happiness at work of Generation X and Generation Y employees of Bangkok Bank Public Company Limited, Chiang Rai Branch, Northern Region by studying from a total of 151 people, 39 personnel is Generation X and 112 personnel is Generation Y, were collected using questionnaires The data were analyzed by using frequency, percentage, mean, Analysis of Variance and Multiple Regression Analysis. The results of the study found that most of the level of happiness at work in both generations is at a moderate level. Factors affecting the overall happiness at work of Generation X and Generation Y are different. The significant associated factors of Generation X's overall happiness at work are Career Advancement (Sig.=0.014) and Company Policy and Administration (Sig.=0.001). Moreover, the significant associated factors of the overall happiness at work of Generation Y are Company Policy and Administration (Sig.=0.000) and Job Security (Sig.=0.015).