การประเมินประสิทธิภาพในการดำเนินงานระบบการแพทย์ฉุกเฉินของเทศบาลตำบลหนองควาย จังหวัดเชียงใหม่

Abstract

The purpose of Independent Study is to study Efficiency Evaluation of the Emergency Medical Services in Nongkhwai Subdistrict Municipality, Chiang Mai Province and develop the Emergency Medical Services. This study is the qualitative research. All the information is from 11 persons who concern with the Emergency Medical Services in Nongkhwai Subdistrict Municipality; the administrators, the government officers, and the employees. The research tool for data collection is Individual Depth Interview. The results revealed that the Efficiency of the Emergency Medical Services in Nongkhwai Subdistrict Muicipality in holistic approach of inputs, processes and results is good level but there are another 2 factors can be developed to be more efficiency; the few numbers of personal and outcome of people’ satisfaction to the emergency Medical services in Nongkhwai Subdistrict Municipality. Because no writing of people’ satisfaction. The suggestions are increasing the lawful numbers of personal and making the satisfaction evaluation to explore the complacency of users.