พฤติกรรมของนักศึกษาระดับปริญญาตรี มหาวิทยาลัยเชียงใหม่ ในการใช้จดหมายอิเล็กทรอนิกส์

Abstract

The purpose of this independent study was to study the behavior of undergraduate students of Chiang Mai University in using electronic mail. The questionnaire was used to collect data from undergraduate students of Chiang Mai University, who used electronic mail. Each 100 data samples were collected from faculty of health science, faculty of science and technology, and faculty of arts. Descriptive statistics as frequency, percentage and mean were also used to analyze the data. The study revealed that most of the respondents were women, age between 20 – 21 years, and were fourth-year students. The respondents had two kind of electronic mail, which were CMU mail and Hotmail. The respondents usually used Hotmail, and used it from mobile phone/smart phone by using Google Chrome program. Also, the respondents receive less than 3 mails per day, and used Web Mail in order to attach file. The first objective that the respondents used E-mail was to receive general information such as sending-receiving mails. The respondents knew E-mail and their account by learning by themselves. They had used E-mail for approximately 3-4 years, and the amount of times they used E-mail was not certain, yet the respondents would checked their mail immediately after they received they notification. On average, the respondents used E-mail only one time or less than that per day, and each time, they would use only 30 minutes to one hour. Moreover, the respondents were satisfied after using E-mail as main account, and would definitely suggest to others. The reasons why the respondents chose E-mail as main account were, first, it was easy to register, following by the account that there was no expire date, and it is easy to use.