การพัฒนาความผูกพันต่อองค์กรของข้าราชการ กรมโรงงานอุตสาหกรรม

Abstract

The independent study titled “The Development of Employees' Engagement of Officials in Department of Industrial Works” aimed at analyzing 1) level of employee engagement; 2) factors affecting employee engagement; and 3) guidelines for development of employee engagement of the officers in Department of Industrial Works. The researcher collected data from the samples which were 227 officers in Department of Industrial Works from 21 sectors. Tool used in the study was a questionnaire setting questions according to the concepts of The Gallup Organization (2003) and Hewitt Associates (2004) as the research framework. Data were analyzed by frequency, percentage, mean, and standard deviation. Moreover, independent samples t-test, One-Way ANOVA, and Pearson Product Moment Correlation were used with the statistical significance level of 0.5. The results found that personal factors which were sex, age, marriage status, education level, and salary had no relationship towards employee engagement. However, working period had relationship towards employee engagement. In terms of factors affecting employee engagement, the job characteristics had a low level of relationship towards employee engagement, while responses from the organization and work environment had quite low level of relationship towards employee engagement. In terms of recommendations, officers should participate in activities to improve the relationship and intimacy among their colleagues. They should have opportunities to express opinions and involve in decision making. Delegation of authority for operation and mentoring system should be promoted to support and give advices to the new employers. If the organization could develop employee engagement to create motivation and positive attitude to employers, the administration of organization would be successful.