ความสุขในการทำงานของพนักงานรัฐวิสาหกิจระดับ ปฏิบัติการเจเนอเรชันเอ็กซ์และเจเนอเรชันวาย ในจังหวัด เชียงใหม่

Abstract

The objective of this independent study was to study the level of happiness at work, to compare the happiness levels and to study the factors affecting happiness at work of Generation X and Generation Y state enterprise operating employees in Chiang Mai Province. The sample group was 200 state enterprise operating employees in Chiang Mai, divided into 100 Generation X employees and 200 Generation Y employees. The instrument used for data collection was a questionnaire, and the data was then analyzed through a computer program which included frequency, percentage, mean, Independent Sample t-Test, and Multiple Regression Analysis. The results of the study showed that the average level of opinion on factors affecting the overall happiness of Generation X and Generation Y state enterprise operating employees were at the high level (X ̅= 3.97 and X ̅= 3.79, respectively). When considering the average level of opinion on the 11 factors affecting happiness at work of Generation X, it was found that 9 factors were at the high level, namely achievement (X ̅= 4.04), the work itself (X ̅= 3.64), responsibility (X ̅= 3.69), salary (X ̅= 3.71), interpersonal relationship with supervisors (X ̅= 3.77), interpersonal relationship with subordinates (X ̅= 3.66), company policy and administration (X ̅= 3.74), working conditions (X ̅ = 3.76) and job security (X ̅= 3.83), and 2 factors were at the moderate level, namely recognition (X̅ = 3.49) and possibility for growth (X ̅= 3.08). For the average level of opinions on the 11 factors affecting happiness at work of Generation Y, it was found that 9 factors were at the high level, namely job security (X ̅= 3.93), responsibility (X ̅= 3.86), working conditions (X ̅= 3.76), salary (X ̅= 3.73), interpersonal relationship with supervisors (X ̅= 3.69), the work itself (X ̅= 3.64), recognition (X ̅= 3.63), achievement (X ̅= 3.62) and company policy and administration (X ̅= 3.62) and 2 factors were at the moderate level, namely interpersonal relationship with subordinates (X ̅= 3.39) and possibility for growth (X ̅= 2.98) When comparing the differences between Generation X and Generation Y overall happiness at work, the results of the study revealed that the overall working happiness of Generation X and Generation Y state enterprise employees in Chiang Mai was different (Sig = 0.005) at the significance level of 0.05. From the study of factors affecting happiness at work of Generation X and Generation Y state enterprise operating employees analyzed with Multiple Regression equations, it was found that 2 factors that affected happiness at work of Generation X were job security (Beta = 0.308) and responsibility (Beta = 0.238), which can predict happiness at work. There are 3 factors that affected happiness at work of Generation Y which were company policy and administration (Beta = 0.294), job security (Beta = 0.235) and interpersonal relationship with subordinates (Beta = 0.220), which can predict happiness at work of Generation Y by 32.0%.