คุณภาพชีวิตการทำงานของพนักงาน บริษัท ซีพีแรม จำกัด สาขาเชียงใหม่

Abstract

The objectives of this independent study were to study the overall quality of working life and the factors affecting working life quality of the employees at CPRAM Company Limited, Chiang Mai Branch. The concept of working life quality was based on Management System of Quality of Work Life (MS-QWL) presented by the Human Capacity Building Institute, Industrial Council of Thailand. The data was collected by using questionnaire distributed to 169 employees of CPRAM Company Limited, Chiang Mai Branch. The data was analyzed using frequency, percentage, mean, correlation analysis, and multiple regression analysis. The results of the study showed that most employees at CPRAM Company Limited, Chiang Mai Branch, were female (62.10%), 20 – 30 years old (59.80%), single (66.90%), holding high school/vocational certificate or equivalent (32.50%), holding the position of daily-paid staff (76.90%) and worked in production/support production (84.60%). 49.70% earned 10,001 –20,000 baht per month and 48.50% had been working for less than 1 year. The working life quality of most questionnaire respondents was at the high level or at 3.42 points out of the total of 5. It was also found that body and career stability correlated significantly to working life quality (R = 0.656) at the statistics value of 0.05. In addition, career stability and body were able to predict working life quality at β = 0.270 and 0.220 The employees agreed at the high level with the 4 following factors which affected working life quality: mind, social relationship, environment, and spirituality, respectively, while they agreed at the medium level with body and career stability.