การจัดการความเสี่ยงของบริษัท เอส.เค.เมเนจเม้นท์ แอนด์ ซัพพลาย จำกัด

Abstract

The objective of this study was to examine the risk management of S.K. Management & Supply Co.,Ltd.. The secondary data were collected by considering the company’s overall performance and the in-depth interview with a total of 7 participants; five of them included the executive and the division chiefs, and two of them included Employer’s Representatives. The data collection aimed to acknowledge current implementations, risks, and long-term solutions in the long run; identify and prioritize the risks by using a Pareto chart; analyze the risk factors by using Cause and Effect Diagrams; and prioritize the risks by using Failure Mode and Effect Analysis. Based on the findings of this study, it was concluded that there were 6 risks faced by S.K. Management & Supply Co.,Ltd. as follow: Operational risk; Financial risk; Personnel risk; Competitive risk; Customer risk; and Legal risk. According to the Parato chart prioritizing the risks, it was found that 98 percent of business risk consisted of competitive, operational, financial, and customer risk. Main causes of these risks were derived from the lack of effective management, information, operators, competitors, and customers. The result of Failure Mode and Effect Analysis showed that the most significant risk was competitive risk, which caused greatest effects on implementation, followed by operational, financial, and customer risk respectively. The company had determined solutions to problems and prevented the risks with the risk reduction methods, which were to decrease their possibilities to happen, or to decrease any damage or any effects that they could make. The company, therefore, created the controlling system to prevent mistakes in the process and conducted plans to be well-prepared for any urgent situations.