Lifelong teaching training framework to improve teaching efficiency of English teachers

Abstract

Chinese middle school high demands of quality education however the current training system yields low efficiency and teachers are less satisfied with the system. This research proposes a solution “Lifelong Teaching Training Framework to Improve Teaching Efficiency of English Teachers” as integrating Customer Knowledge Management, Continuing Professional Development, and tools such as Input, Process and Output Interview Structure, Text mining Kano model, and critical path analysis. This research objectives are i) to analyze the gaps in English teaching training in Chinese middle schools; and ii) to develop and validate the proposed English teaching training model. Samples are classified in two groups including the first group is called research samples, and the second group is Kano Questionnaire participants. The first group refers to three teachers from Nanchong No.1 Middle School namely: i) 1 young teacher, with teaching experience less than 3 years; ii) 1 middle-age teacher, with teaching experience between 3-15 years; iii) 1 old teacher, with teaching experience more than 15 years. The second group covers 10 teachers taking care of English subject in Nanchong No.1 Middle School. The research methodology incorporates CKM method, and CPD theory to form the proposed training Model. Firstly, knowledge identification focuses on knowledge about customer. This stage IPO (Input, process and output) interview structure is used to design the interview questions and deliver to target teachers. The samples will be 3 representative English teachers in Nanchong No.1 middle school. Then, text mining is used to extract customers’ experiences both positive and negative regarding existing English Training Activities. Secondly, knowledge capture focus on knowledge from customer. This stage SWOT analysis is used to systematically study the situation of teaching training in Nanchong No.1 Middle School. And TOWS matrix gives some strategies for developing training processes, training programs, and training system that suitable for the teachers based on the results of the study. As for Kano model, Kano questionnaire and Kano analysis are designed to help researchers or school administrators classify the customer segmentation, and select the proper strategies based on Voice of teachers. Thirdly, knowledge representation focuses on both knowledge from customer and knowledge for customer. Critical path analysis is used to identify the critical issue of the current training process of Nanchong No.1 middle school. CPD is later used to help modify the training process. Fourthly, knowledge dissemination focuses on knowledge for customer. This stage interview questions are design based on Kano Model in order to collect and analyze the feedbacks of teachers towards to proposed BPI process. And the sample of this part covers 10 teachers taking care of English subject in Nanchong No.1 Middle School. The findings reveal that teachers possess positive attitudes towards participating in training and generally aspire to achieve self-improvement through training. The proposed teaching training enhances teachers’ teaching quality and fosters their professional development.