Factors for enterprise resource planning system selection to support information management of manufacturers

Abstract

© Springer-Verlag Berlin Heidelberg 2015. In the age of globalisation, many firms are being operated by Information Technology (IT) to improve and streamline their business processes. IT systems usually play an important role to support internal information management. An Enterprise Resource Planning system (ERP system), which can be regarded as one of IT solutions for business, is able to integrate business process and information flow across the enterprise to support decision-making process. However, the selection of ERP system might be complicated as it is affected by various factors. This paper, therefore, aims to gather and identify key factors to select the ERP system for manufacturers. Methodology of this paper is mainly based on a combination of literature reviews from related papers. As a result, this paper provides a conceptual framework illustrating a set of major factors that should be considered to select ERP system for manufacturers.