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CMU Intellectual Repository
Browsing by Author Paul Patterson
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Showing results 1 to 5 of 5
Issue Date
Title
Author(s)
1-Jan-2015
Frontline employees’ cognitive appraisals and well-being in the face of customer aggression in an Eastern, collectivist culture
Chuanchuen Akkawanitcha
;
Paul Patterson
;
Siriwut Buranapin
;
Saranya Kantabutra
1-Dec-2013
GAZI and the shock absorber market in Thailand
Rawiporn Koojaroenpaisan
;
Paul Patterson
1-Jan-2014
Killing two birds with one stone: Cross-selling during service delivery
Paul Patterson
;
Ting Yu
;
Narumon Kimpakorn
19-May-2022
Professionals’ interpersonal communications style: does it matter in building client psychological comfort?
Rawi Roongruangsee
;
Paul Patterson
;
Liem Viet Ngo
7-May-2019
The role of client participation and psychological comfort in driving perceptions of audit quality: Evidence from an emerging economy
Jomjai Sampet
;
Naruanard Sarapaivanich
;
Paul Patterson