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CMU Intellectual Repository
Browsing by Author Narumon Kimpakorn
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Showing results 1 to 3 of 3
Issue Date
Title
Author(s)
Aug-2022
Factors affecting customer acceptance of frontline service robot in a retail context
Chirawan Chaisuwan
;
Paul G. Patterson
;
Narumon Kimpakorn
;
Adisorn Chaysang
1-Jan-2014
Killing two birds with one stone: Cross-selling during service delivery
Paul Patterson
;
Ting Yu
;
Narumon Kimpakorn
4-Aug-2010
Service brand equity and employee brand commitment
Narumon Kimpakorn
;
Gerard Tocquer