Browsing by Author Narumon Kimpakorn
Showing results 2 to 3 of 3
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Issue Date | Title | Author(s) |
---|---|---|
1-Jan-2014 | Killing two birds with one stone: Cross-selling during service delivery | Paul Patterson; Ting Yu; Narumon Kimpakorn |
4-Aug-2010 | Service brand equity and employee brand commitment | Narumon Kimpakorn; Gerard Tocquer |